Need help?
Having trouble in the orchard? We're here to help you get back to your games!
mail Email SupportFrequently Asked Questions
How do I restore my purchases?
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To restore purchases, head to the Settings menu within the game and tap on "Restore Purchases". Make sure you are logged into the same app store account used for the original purchase.
Why are my ads not loading?
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Please check your internet connection. If you are on a stable connection, try restarting the app or checking if you have any ad-blockers enabled on your device.
I lost my game progress, help!
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Game progress is saved on your device. If you deleted and reinstalled the app, progress may have been reset. Please use the Email Support button above and describe what happened — we'll do our best to help.
How do I cancel my subscription?
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Subscriptions are managed directly through your device's App Store or Google Play Store. Go to your device settings, find subscriptions, and select our app to manage or cancel.
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